Value Standards Sign Sheet

I lead by example.

I constantly raise the bar as we lead our clients.

Clients will be completely delighted with what I do and how I do it.

I always maintain positive relationships.

I greet and farewell everyone by name with eye contact and with a smile.

If at fault, I will apologize and make restitution right away.

I demonstrate a positive “can do” attitude at all times.

I focus on solutions to clients’ objectives.

I am creative and innovative in my approach to helping our clients succeed.

I always act with integrity, honesty, and respect myself and others. I use empowering

I always reply to all communication by the end of the same day that it was received.

I will own any questions or complaints that I receive, and ensure they are addressed within the same business day that I receive them.

I am representing the LOJO team and communicate to clients accordingly with the use of pronouns that represent such. (We, us, our)

I am always on the stage and act accordingly.

I always live and demonstrate the company values.